It is in great condition. This is the carbon color, so please check your chair color to avoid confusion. For chairs made since 2017. The H4 EN is a full size headrest featuring a 20% larger pillow size. It has more adjustability than the H3, with a maximum height of 11″ and a maximum forward reach of 8″ allowing for full engagement in an upright sitting position. H4 is recommended for all users looking for maximum comfort and is a better fit than the H3 for individuals taller than 5’11.